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Shipping & Returns

Shipping

Shipping methods
We generally ships via UPS. Customers can choose the speed and level of service from a variety of options including Ground, 3 Days Select, Two-Day Delivery, Next-Day Air and International shipping. Please be aware that large equipment orders, such as heavy bags and stands, may be shipped directly by freight carriers in order to allow for timely delivery.

APO/FPO/DPO Shipping
We ship to military APO/FPO/DPO addresses via USPS Priority Mail only, traceable and insured, Please note that deliveries to can take up to 15 business days.

International Shipping
We ship Internationally, please be sure to include a phone number when placing your order online, we ship via UPS and USPS (please select USPS for cheaper shipping rates), traceable and insured, All International orders are subject to customs, duties and taxes imposed by the country of delivery and this charge is not included in the total price provided by RING TO CAGE

 

We prefer payments from international customers via PayPal, if international orders are paid through credit card, for the protection of the card holder, additional information may be requested such as National Identification Card and Credit Card front and back for verification which must match to the shipping address, please pay via PayPal for your order faster processing.

P.O. Box Shipping
We ship to P.O. Box via USPS only However, due to package weight and size restrictions imposed by USPS, some heavy and over size items may not be shipped to a P.O.Box. These would include items such as filled heavy bags and filled dummies.  Additional shipping may apply to your order. If so, you will be contacted prior to the additional fee being charged and shipping your order. Alternative shipping options may be discussed at that time.

 SHIPPING RATES:
All domestic and International customers can register an account with their complete shipping address onwww.ringtocage.com, select the items you are looking to purchase, our shopping cart will you give shipping options with shipping rates to your shipping address upon checking out before giving the payment information. If you find shipping is expensive then please contact us with your complete shipping address and order you are looking place, so we will try to find cheaper shipping if possible.

Some items may require additional shipping charges such as filled heavy punching bags and Filled training dummies

 

FREE SHIPPING:
Free shipping is offered to order over $99.
Free shipping U.S Only
Free shipping offer is only for RETAIL Orders, Free shipping offer does not apply on WHOLESALE Orders
Free shipping on all products except Heavy Punching Bags FILLED and Throwing Dummies FILLED, including MMA Grappling/ Jiu Jitsu Dummies FILLED both adult and kids size. 
Orders will be shipped via UPS Ground or USPS Priority, tracking id of your package will be provided and Insured.
Free shipping offer also applies to non-continental U.S Address (Alaska, Hawaii, Puerto Rico and Guam) if USPS Priority Mail shipping option is selected. 
Free Shipping also applies on APO, FPO AND P.O. Box addresses

 

RETURNS AND EXCHANGES

OUR "SATISFACTION GUARANTEED" POLICY:
Your satisfaction is guaranteed. You may return any item for refund, credit or exchange if it is in "resalable" condition, within 60 days. Warranty does not cover normal wear and tear that results from the use of the products. Use of products in a manner other than that for which they were manufactured nullifies this warranty.

RETURNS & Exchange POLICYIf you experience a problem with any of our products, simply write the reason on a paper with your contact information and invoice number (or on the copy of invoice you received with your order) describing the reason for your return and the action you would like us to take. This policy does not include mouth guards, gift certificates, or custom gear. 

Send all returns to:
Ring To Cage Fight Gear
6305 Lake Wheeler rd., Unit # B
Raleigh, NC 27603

It is recommended that you send all returns back via UPS (it's faster and safer). Send your package insured, traceable and postage paid. There will be no credits or refunds for returned shipping charges. If you request that we replace or exchange an item, you will be responsible for the reshipping charges. (We will cover the return and exchange shipping if you received defective item or different item than you ordered, UPS prepaid return shipping labels will be provided upon request)  No credits or refunds for any merchandise more than 60 days after purchase. No credits or refunds for forwarding shipping charges and Custom Duty on international orders.

 

RETURNS & EXCHANGE processing timeReturns are usually processed within 3-5 business days of receipt. Please allow additional time for processing during the holiday season. A confirmation email will be sent when the return is processed and if exchanging for other items, a confirmation email will be sent when the new order is placed. If you don’t hear from us after your return package is delivered, please simply call us at 1 866 666 0074 to expedite your return/exchange/refund request with your Order or Invoice number.


Warning: Boxing, kickboxing and MMA are contact sports. The products on this Site are manufactured with care and craftsmanship to provide a degree of protection, but are not warranted to prevent injury. Users of these products are subject to injury, including death. The user, therefore, must assume full responsibility for all risk of injuries. Manufacturer and distributor assume no liability for any injury or death suffered while using the products. Note: With time and use the materials used in these products will lose some of their effectiveness and will require replacement. The user, therefore, assumes full responsibility for all risk of injuries.

How To Contact Us:
Should you have other questions or concerns, please contact us:

By email: info@ringtocage.com
By phone: 866 666 0074,
                  919 615 1042

By fax: 919 615 1115

By mail: 
Ring To Cage Fight Gear
6305 Lake Wheeler rd., Unit # B
Raleigh, NC 27603

© 2017. All rights reserved. Ring to Cage Fight Gear

JCB

For assistance via phone, please call us at 1 866 666 0074. Our call center is open Monday - Friday, 9am - 6pm EST
© 2017. All rights reserved.Ring To Cage Fight Gear

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